Frequently Asked
Questions

BEFORE YOU ARRIVE

Feronia is nestled in the Pueblo Mágico of Tepoztlán, approximately 90 minutes from Mexico City, surrounded by breathtaking mountains, lush gardens, and centuries of history.
Most guests fly into Mexico City International Airport (Benito Juárez International Airport – MEX). From there, Feronia can coordinate transportation to the estate in Tepoztlán. We encourage groups to arrive together whenever possible, though individual arrivals can also be accommodated.
Feronia is located approximately 90 minutes from Mexico City. Many guests choose to spend a few days exploring Mexico City before or after their stay, and we’re happy to recommend activities and experiences.
Most restaurants, shops, and local businesses accept major credit cards; however, we recommend bringing a small amount of Mexican pesos for artisan markets, local vendors, or incidental purchases. ATMs are available at both Mexico City International Airport and throughout Tepoztlán.

YOUR STAY

Yes. Feronia is a private estate with dedicated on-site staff committed to providing a safe, comfortable, and welcoming environment. Tepoztlán is known for its vibrant culture and strong sense of community, and we work closely with trusted local partners to ensure a high standard of care for every guest.
Air conditioning is generally not needed at Feronia due to Tepoztlán’s mild, temperate climate, with warm days and cooler mornings and evenings. During the warmest months—typically April and May—ceiling fans and natural ventilation keep the spaces comfortable.
Yes. Wi-Fi is available throughout the property. While many guests choose to unplug and be fully present during their stay, reliable internet access is available whenever needed.
To maintain a clean, healthy, and intentional environment for all guests, smoking is not permitted on the property.
Local clinics are available in Tepoztlán for minor medical needs. Full-service hospitals are located in nearby Cuernavaca, approximately 20–30 minutes away. Our team is happy to assist with transportation and coordination if needed.

DINING

Meals at Feronia are thoughtfully prepared using fresh, locally sourced ingredients whenever possible. Seasonal menus are designed to nourish, inspire, and complement your stay while showcasing both traditional Mexican flavors and wellness-focused cuisine.
Yes. We regularly accommodate a wide variety of dietary preferences and restrictions, including vegetarian, vegan, gluten-free, dairy-free, and other common food sensitivities. We ask that dietary needs be shared in advance so our culinary team can prepare accordingly.
Yes. Purified drinking water is provided throughout the property. We recommend using this water for drinking and brushing your teeth. Our culinary team also follows high food safety standards in all meal preparation.

EXPERIENCING TEPOZTLÁN

Tepoztlán is a historic Pueblo Mágico celebrated for its dramatic mountain landscape, rich cultural heritage, artisan traditions, and reputation as a place of renewal and inspiration. Dating back to pre-Hispanic times, it has long attracted visitors seeking reflection, connection, and transformation.
El Tepozteco is an ancient Aztec pyramid perched atop the mountain overlooking Tepoztlán. Dedicated to the deity Tepoztecatl, it is one of the region’s most iconic landmarks. The hike to the summit rewards visitors with breathtaking panoramic views of the surrounding valley.
Absolutely. Tepoztlán is rich in history, culture, and tradition. We are happy to help coordinate authentic local experiences such as guided hikes to El Tepozteco, traditional temazcal ceremonies, artisan markets, cooking classes, cultural tours, and other excursions that allow guests to experience the spirit of this remarkable Pueblo Mágico.

RETREATS

Feronia is intentionally designed for intimate retreats and meaningful gatherings. Capacity varies depending on room configurations and the style of your retreat. We’d be delighted to discuss your vision and recommend the ideal experience for your group.
Feronia offers a variety of flexible indoor and outdoor gathering spaces designed to support both structured programming and informal connection. These include a dedicated yoga studio, a pool house for breakout sessions, expansive gardens, and a dining room equipped with presentation capabilities.
Our yoga studio is fully equipped with mats, blocks, and straps to support a wide range of movement and meditation practices. Additional fitness equipment includes weights, mini trampolines, and stationary Schwinn bikes.
Absolutely. Many retreat hosts bring their own instructors, coaches, speakers, or facilitators. Our team works closely with you to ensure the estate is thoughtfully prepared to support your programming and guest experience.

Every retreat at Feronia is thoughtfully customized to reflect your vision and the unique experience you want to create for your guests. Retreat packages may include luxury accommodations, exclusive use of the estate, seasonal farm-to-table cuisine, wellness and gathering spaces, concierge planning support, and optional cultural experiences throughout Tepoztlán.

To help you begin envisioning your retreat, we also provide example itineraries showcasing how wellness, movement, dining, workshops, free time, and local experiences can come together. Each itinerary serves as inspiration and can be fully customized to align with your goals, schedule, and guest experience.

Absolutely. Every retreat is unique. We work closely with hosts to tailor programming, dining, wellness experiences, excursions, and schedules to align with the vision and goals of each retreat.
Feronia is designed as an immersive private estate where nature, architecture, hospitality, and intentional programming come together. Every experience is thoughtfully curated to foster presence, connection, creativity, and transformation.

EXECUTIVE OFFSITES

Yes. Feronia offers presentation capabilities, including projector equipment, along with flexible indoor and outdoor meeting spaces designed for strategic planning, workshops, and collaborative sessions. If you have specific technology requirements, we’ll be happy to discuss them during the planning process.

WEDDINGS

Yes. Feronia specializes in intimate destination weddings and multi-day celebrations, offering couples and their guests a private estate experience surrounded by the beauty of Tepoztlán.
Feronia can host wedding celebrations of up to approximately 300 guests, depending on the event layout and style. Overnight accommodations are available for a more intimate group, allowing your closest family and friends to enjoy a truly immersive wedding weekend.
Absolutely. Many couples choose to extend their celebration with welcome dinners, rehearsal gatherings, wellness activities, excursions, farewell brunches, and other memorable experiences throughout the weekend.
While Feronia does not provide full-service wedding planning, we work closely with couples and their planners to help create a seamless experience. We are also happy to recommend trusted local wedding professionals and vendors.
Yes. Feronia partners with exceptional local caterers to create memorable dining experiences. We’ll gladly provide catering recommendations and help coordinate menus that reflect your style, preferences, and dietary needs.
Absolutely. Many couples include welcome receptions, rehearsal dinners, farewell brunches, cocktail gatherings, and other special events as part of their wedding weekend. We’ll help you create a celebration that feels effortless from beginning to end.
Our team works closely with you and your planner to develop a thoughtful rain contingency plan. Feronia offers a variety of indoor and covered gathering spaces, allowing your celebration to continue beautifully regardless of the weather.

PRIVATE GATHERINGS

Feronia welcomes a variety of thoughtfully curated gatherings, including family reunions, milestone celebrations, anniversaries, executive offsites, workshops, private retreats, weddings, and other intimate events. We prioritize gatherings that reflect the spirit of the estate—intentional, meaningful, and centered on authentic connection.
Feronia is intentionally designed for intimate private gatherings where every guest feels personally welcomed and cared for. Capacity varies depending on the type of event and your vision. We’d be delighted to discuss your plans and recommend the ideal experience for your group.

GUEST SERVICES

Gratuities are not required but are always appreciated. If you choose to tip, we recommend providing a collective gratuity to the House Manager, who will distribute it among the staff in recognition of their service and care.

Your Journey to Serenity Starts Here

Step into a world of tranquility and unforgettable experiences. Whether planning a dream wedding, a rejuvenating retreat, or a corporate getaway, Feronia is your perfect escape. Explore our offerings, connect with nature, and create memories that last a lifetime. Book your transformative experience today!

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Feronia is a serene retreat in Tepoztlán, blending luxury, nature, and unforgettable experiences for celebrations, retreats, and rejuvenation.

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